Coronavirus (COVID-19) FAQs

As universities around the world rush to move their programs online, we’re born online and ready.

The COVID-19 health crisis is affecting all of our lives. Here are our up-to-date FAQs.

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Stay at home, you’re not alone

Social distancing can be lonely. Don’t ever forget that with you have a global network of support, 1:1 faculty time, and a team of success advisors. All you have to do is open your laptop and join the movement. Our Facebook group, Network is open to everyone.

Advice for learners

We understand that the COVID-19 health crisis is affecting your life and the lives of those around you. Behind the scenes, ’s team of experts is remote working, too. Online programs at are moving forward as planned. Our service offering is designed for volatility, uncertainty, complexity, and ambiguity (VUCA) – it’s actually part of ’s curriculum – so we help you adapt to evolving needs.

In these uncertain times, if you’re truly worried you can take a leave of absence and press pause on your education until you feel more able to return to us. We’ve now increased the amount of leave you can take, which you can use at any time – it’s not a one-time allowance. Life happens! It’s there if you need it.

  • On the Bachelor's of Business Administration program, your allowance of leave has increased from 8 months to 10 months
  • On all other programs, your allowance of leave has increased from 4 months to 6 months

Stay safe, stay home and follow your local government advice. You can stay committed to our values by coming together remotely and supporting everyone affected by this world’s biggest health crisis. If you'd like to find out ways to help our global community, contact your Success Advisor.

We recognize that COVID-19 will have an impact on your mental health and the wellbeing of those around you. If you’re experiencing anxiety, stress or feel as though you’re struggling with your mental health, please talk to your success advisor in the first instance. We also recommend you participate in , our group for learners. We’re all in this together.

Advice for prospective learners

These are uncertain and challenging times. As universities around the world rush to move their programs online, we’re born online and ready. Behind the scenes, ’s team of experts is remote working: it’s what we do.

During these challenging times, we’ve made things simpler: you can apply now, start learning and send us certain documents later. We know that during lockdown periods, immediately getting your transcripts will be harder. So, due to these exceptional circumstances, you now have 60 days from enrollment start date to submit any missing transcripts and documents.

We aim to be the most affordable American university in the world. Our monthly tuition is affordable so that you can access the education you need for the future you want. You can pay monthly tuition and cancel anytime. In these uncertain times, if you’re truly worried, you can also take a leave of absence and press pause on your education until you feel more able to return to us.